Work

Jul '26 – Present

Amsterdam, Netherlands

ViWear

Product Management Intern

• Refined the AI Wardrobe Intelligence feature using customer insights, increasing everyday product value and contributing to 15% user growth.
• Developed a go-to-market strategy for Amsterdam Fashion Week (AFW), outreaching to 10 fashion brands and securing a sponsorship partnership with Kneipp.
• Led university outreach during Welcome Week across Amsterdam and Utrecht universities, driving product awareness through campus activations, giveaways and partner-led promotions.

Dec '24 – Sep '25

Amsterdam, Netherlands

Proxymate

Product Manager

• Conducted customer discovery, identifying a 40% pricing gap and trust barriers that shaped the product vision and prototype scope.
• Developed a hyperlocal go-to-market strategy focused on community-led growth, referrals, and social-first acquisition.

Apr '23 – Aug '24

Mumbai, India

FedEx

Product Marketing Analyst

• Built a Power BI dashboard tracking delivery performance, cutting customer support calls ~20% and improving retention.
• Led a 10-person cross-functional team to ship a project management dashboard, reducing task carryover 80%, later adopted by other teams.
• Analyzed package journey and fallout trends to improve delivery accuracy ~10%.

Jan '23 – Mar '23

Mumbai, India

FedEx

Marketing Analyst Intern

• Built an Adobe Analytics dashboard for real-time product performance tracking, cutting manual reporting time 40%.
• Ran customer journey analysis on the password-reset flow, driving a 22% reduction in churn.

Sep '21 – Dec '21

Mumbai, India

ICICI Foundation for Inclusive Growth

Product Manager Intern

• Built a proof of concept for an Applicant Tracking System, cutting turnaround time ~64% through automation.
• Ran stakeholder interviews, defined requirements, and created wireframes for adoption of the new recruitment workflow.

Oct '17 – May '21

Pune, India

Cognizant Technology Solutions

QA Automation Analyst

• Redesigned the Shareholder Disclosure Request process, cutting processing time from 4 hours to 15 minutes.
• Led a Scrum team of 8 across UX testing and backend development on Pega-based banking applications, defining test strategy for regulatory compliance.

Jul '16 – Dec '16

India

Amazon

Customer Service Associate

The customer, up close

• Handled a high volume of customer queries end-to-end, resolving order, delivery and account issues with the calm, evidence-first tone the brand is known for.
• Turned recurring patterns into short internal write-ups so the team could pre-empt the next wave of the same question, an early lesson in seeing individual tickets as product signal.